The Value Proposition Canvas Guide: How to Unlock Real Value for Your Customers and Your Business

The term ‘value’ is frequently bandied about in business discussions, yet its true definition remains elusive, subject to interpretation, and entirely dependent on context. Value is multifaceted, varying from one organizational type to another, from one customer to another. Let’s delve deeper into its dynamics. For corporations, value is often equated with financial metrics – […]

Why Agile Product Ownership is the Game Changer for Modern Businesses

Design Thinking Workshops

The rise of product management and the necessity for roles that consistently deliver customer-focused value are redefining the way businesses operate, regardless of the industry or business nature. Agile Product Ownership, in particular, emerges as critical to shifting the business to prioritize the customer in product development. The integration of Agile Product Ownership as a […]

A Guide to Better Customer Discovery Interviews

Customer discovery interviews are essential for companies looking to better understand their target audience and improve their products or services. In order to conduct effective customer discovery interviews, it is important to understand their purpose, prepare well for the interview, actively listen during the conversation, analyze and interpret the results, and finally implement the feedback […]

The Ultimate Guide to Agile for Non-Software Teams

Image of a working team on a desk

Moving beyond the IT and software development space, more businesses are looking at the Agile methodology to organize work and teams for improved collaboration, alignment, and productivity. This article will provide an in-depth and beginner-friendly guide about Agile, including its history, its benefits, and all you need to know to move your teams toward a […]

Case Study: Designing an Innovative Program for Young Canadians

Venture for Canada, a national charity, sought facilitation help to explore, align, and test ideas that will positively impact youth and young adults in the retail industry. Meet the Client Venture for Canada is a national charity that facilitates and fosters entrepreneurial skills in young Canadians. It does this through the recruitment, training and support […]

5 Ways Rapid Decision-Making Sprints can Transform Team Collaboration

CBSA JAN 2020

Ditch your standard meeting / brainstorm format and get your projects on track The Rapid Decision-Making Sprint (RDMs) is probably my favourite tool ever. I’ve been working for over 16 years, and if I were given an option to travel back in time to Day 1 of my career but with the ability to bring […]

Design Sprints & Three Principles To Help Set Better Goals

Goal Setting

Why bother setting goals? Is it not enough to always simply ‘do your best’? Widespread research on goal setting proves quite the opposite in many aspects such as academia, early childhood development, and team environments. Without a specific target and a measurable end goal in mind, we tend to lack motivation, persistence, and results. But that doesn’t […]

Three Design Thinking Practices you can Adopt Tomorrow – Even Remotely

Design Thinking Practices

Now more than ever, teams and businesses are under a lot of pressure to constantly evolve, innovate, and stay relevant in a time of great uncertainty and major change. Many of those who’ve been tasked with leading innovation have probably come across, if not dabbled into, design thinking. And while it isn’t the key to […]

Iteration Is A Superpower: Q&A With J Li From Prototype Thinking Labs

J Li prototype thinking labs

One of the tenets of Design Thinking and Design Sprints is a bias for action – starting somewhere, and generating insights and learning that ultimately leads you to the creation of new or enhanced value (a.k.a. “innovation”).  Prototyping and testing are at the heart of innovation because this is where the real learning, and if approached […]